FAQs
WHAT IS FREEZE-DRIED CANDY?
Freeze-dried candy is regular candy that has been through a freeze-drying process which removes the moisture by first freezing it then placing the candy into a strong vacuum which sublimates the ice into vapor. Just like what would happen in space!
WHAT DOES FREEZE-DRIED CANDY TASTE LIKE?
Whether the candy is sour or sweet, freeze-dried candy will have its flavor, color compounds, and aromas preserved, while its texture is completely transformed. Most freeze-dried candy is left with a unique out-of-this-world crunch due to the absence of moisture.
IS FREEZE-DRIED CANDY HEALTHIER?
In general, freeze-dried candy contains the same amount of nutrients as regular candy, with less moisture. Freeze-dried candy is better for your teeth, especially for people who have braces, and can last up to 25 years in the right conditions! It also doesn’t go hard like regular candy, so if you find it 6 months after Halloween, you can eat it all and not worry about cracking a tooth.
IS FREEZE-DRIED CANDY BAD FOR YOU?
Like with all candy and sweets, because it’s mainly sugar, freeze-dried candy should be enjoyed as part of a well-balanced diet. It includes the same amount of nutrients as regular candy but less moisture, so make sure you stay hydrated when enjoying your freeze-dried candy taste adventure!
DOES FREEZE-DRIED CANDY HAVE MORE CALORIES?
Freeze-dried candy does not have more calories than regular candy. While freeze-drying creates incredible textures, it doesn’t add any new ingredients, just removes the moisture, meaning the calorie count stays the same as regular candy.
HOW LONG DOES IT TAKE TO FREEZE-DRY CANDY?
It depends on the machine you use and how much moisture is in the candy. Some can take up to 24 hours and others can be ready in as little as 5-6!
CAN YOU FREEZE DRY CANDY WITH DRY ICE?
You can freeze-dry candy using dry ice at home. Although to safely and easily get the full-favorific experience we recommend purchasing professionally freeze-dried candy. Trust us, it’s a taste adventure!
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
Please allow 24-48 hours production time for your order to ship out, average shipping times are 7-10 business days excluding holidays.
Tracking numbers will be updated 3-5 business days after your order has been SHIPPED. If you don't have a tracking number after 5 business days please email us at fd.jtn.0104@gmail.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money-back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at fd.jtn.0104@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-10 business days. Longer times if shipped from other than the US.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to fd.jtn.0104@gmail.com.and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.